Refund policy

ECOVET RETURN POLICY

We accept returns within 30 days of delivery. Return shipping is [paid by the customer]. Items must be unused and in original condition.

If you are looking to return or exchange your online order from eco-vet.com, for whatever reason, we’re here to help!  You can return your product for a different product or a refund to the original payment method.

 To begin an exchange or refund, please complete the following steps:

1. Send an email to info@eco-vet.com.
2. On the subject line, please note your order number.
3. Briefly let us know the reason for the exchange or return. 
   If an item arrived damaged, please submit a picture with your email.

That’s it!  Our customer service team will take it from there and will be in contact with you.

Ecovet Contact Information:

Phone:  866-285-4410

Email:  info@eco-vet.com